Kay Jewelers at 3301 East Main Street Suite 1149, Ventura, California.

I went here and spoke to a man named Archy. He was supposed to have my watch sent to Movado to be fixed. He failed to tell me it would take three months for them to replace a battery and a clasp on the watch. I moved to Texas and offered to send him a check once the watch returns from Movado after being fixed. I've been waiting for well over 3-4 weeks and still no phone call. Poor customer service from a manager. Disappointing a manager would fail to fallow up with a client. I hope he gets back to me soon.